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Billings and Accounts recievable analyst required to join a global firm, based in the Berkshire area.This individual will work as part of a team of Business Operations Associates who are collectively responsible for managing a billings and collections ledger in the region of £100 million across EMEA. Billing processes across accounts can be vary and requires individuals who are able to multitask and deliver to high standards.An active participant of the team, that identifies the need to resolve a query and prioritise in order of importance to meet customer needs. Uses technical and professional knowledge know how to build effective work relationships based on task completion and demonstrates patience despite setbacks. Understands what is required of them in their role and how this contributes to department priorities and is responsible for own workload.Key Responsibilities:Account Management and Relationship Building Accountable for managing and quality checking all transactions posted to assigned sales ledger.Develop strong customer relationships to ensure positive cash flow by ensuring proper documentation (purchase orders, etc.) to facilitate accurate and timely billing.Provide excellent customer service through resolving queries where necessary. This includes working closely with the sales team and providing support when required (specifically for awareness around credit checks and billing processes).Participate in regular ledger reviews and resolution of issues arising within agreed timescales.Process and System UnderstandingProduce client invoices and ensure timely delivery thereof.Setup and maintenance of customer accounts.Reconcile assigned customer accounts; examples include purchase order customer spend versus cash collections, self-billing accounts billed versus contractor timesheets, etc.Ensure signed customer terms and conditions are in place before trading.Produce credit notes and invoice requisition forms in line with predefined processes.Prepare journals where necessary.Deliver High Quality CommunicationCollect cash from customers in line with customer contractual terms and company processes.Meet monthly cash collection target as agreed with Manager of Operations Support.Ensure timely resolution of unapplied cash receipts.Provide accurate and timely data for client and internal reports.Carrying out of such ad-hoc tasks as required by Manager of Operations Support.Key skills required:Advanced MS Office skills (in particular Excel and Powerpoint)Experience of working in a Services and or B2B environment3-5 years+ post graduate experience in Billings and collections roleAbility to directly liaise with clients and other employees in an a professional and effective mannerAbility to deal with potentially difficult calls and challenging customersWell organisedAbility to work to strict deadlinesHigh level of attention to detailStrong influencing and negotiating skillsGood verbal and written communication skillsAptitude for continual learning and development with different systems and applicationsSelf-starterProactive in approach Tenacious dispositionSupportive, flexible team playerEnthusiastic and resilient with a "can do" attitudeConfident and outgoingResults orientatedIf this is you, and you have the relevant experience and expertise, please forward an up-to-date CVAllegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice. By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.