Sales Advisor - Contact Centre Dunfermline (KY11 8GH) Permanent, Full-time £15,200-£16,000 per annum base (£24,000 per annum total average reward including incentives, free Sky Q, phone & broadband and a multitude of Sky perks) As a Sales Advisor in our award winning Dunfermline Contact Centre, you'll connect our customers with a world of entertainment. You'll take calls from customers and do everything you can to ensure they remain a valued Sky customer - whether they'd like to change their package or if they're thinking about leaving us entirely. All in all, we want to help you to provide premium entertainment products to the right customers, in the right way. Who we're looking for… You don't need to be an experienced sales professional, but you'll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you'll show a real commitment to doing the very best for our customers. We'll be there every step of the way We want you to do well. Your first three weeks will be spent on our comprehensive induction training - showing you the ropes. From here you will graduate to our "Academy" where you can apply what you've learnt in practice with the support of a "buddy" whilst speaking to customers. You will enjoy on-going training plus opportunities to develop your management skills and even official accreditation by the Institute of Customer Service. And the perks? To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband. On top of this you'll also receive 30 days annual leave (plus three bank holidays), a great uncapped bonus scheme, ongoing sales incentives throughout the year, private health and dental care, and a wide range of high street discounts too. And that's not all, getting here is easy - we're just off the Forth Road Bridge, with secure onsite parking and great links to bus and train routes. You'll have everything you need on site with a 24hr subsidised canteen, onsite gym and shop with postal services. Plus there's plenty of chill out areas where you can take a break or even play a friendly game of pool. Sound like you? Click "Apply" and you could be part of our great team. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.