About Man Group Man Group is an active investment management firm focused on delivering performance and client solutions through its five investment management businesses: Man AHL; Man Numeric; Man GLG; Man FRM and Man Global Private Markets.Man Group's investment management businesses provide long-only, alternative and private markets products on a single and multi-manager basis, leveraging the firm's robust infrastructure to provide a diverse range of strategies across investment approaches, styles and asset classes.The original business was founded in 1783. Today, Man Group plc is listed on the London Stock Exchange under the ticker EMG.L and is a constituent of the FTSE 250 Index. As at 31 March 2017, Man Group's funds under management were $88.7 billion.Man Group also supports many awards, charities and initiatives around the world, including sponsorship of the Man Booker literary prizes. Further information can be found at Graduate - Technology Operations AnalystThe role:Under the supervision of the IT Operations Manager, this position provides first-line support for all the business critical applications and the production infrastructure they work on. This includes trading and reconciliation applications and their Dependent systems.The IT Operations department operate 24 hours a day from Sunday night to Friday providing support across 3 key regions; US, Europe and Asia.We are looking for a recent graduate with a real passion for technology and a genuine desire to develop a career in IT Infrastructure.The successful candidate will be given exposure to core Infrastructure technology functions including; Wintel services (Windows OS/VMWare/Citrix/Cloud computing), Storage & Backup, Unix/Linux operations, Databases (Oracle/SQL Server), Networking and Devops.Role holder responsibilities:Managing critical applications from trading to cash payments.Perform 1st line support of network alerts and faults, escalate and resolve according to documentation and procedures.Monitor hardware, applications and environmental conditions across the enterprise using tools such as Check MK (Nagios), Solarwinds & SEV1 Network performance managers.Follow operations procedure to ensure faults which cannot be fixed at first line are referred to correct technical support functions; Ensure systems tasks and data backups are performed to agreed schedules and rectify faults to minimise disruption to the serviceEnsure all computer room environments and data centre facilities are functioning correctly.Perform systems maintenance activities such as, applying software updates, replacing faulty devices, booking hardware faults with third line suppliers.Essential Skills/Experience:A real passion for technology and a desire to learn new skills;Good education background up to GCSE level at a minimum;Ideally a Graduate degree in IT or related studies;Strong communication skills - written and verbal;Ability to build strong working relation with diverse group of individuals;Understanding of the difference between Opensource and Closed source technologies;An understanding of any of the following technology groups will be ideal but not essential; Operating Systems (Windows/Unix/Linux), Wintel technologies, Storage & Backup, Networks & Security, Databases (Oracle/SQL server, NoSQL) and DevOps.This is a great opportunity for someone looking to establish themselves in organisation which believes in developing talent with real career development opportunities.For further information please contact Andre Bennett by phone.