Lead Consultant - Data Science & Analytics (SAS, Python)
TUI group sees the application of data and analytics as a core source of competitive advantage in the drive to deliver market leading personalised customer experiences which maximise the value captured from our extensive product range whilst operating at maximum efficiency. This is a great time to join a new team which will extend the application of data and analytics within the TUI business, joining up the data and thinking across multiple business functions.
The Lead Consultant - Data Science & Analytics (SAS, Python) will act in a lead capacity on key strategic projects which have an analytics solution at their heart. In this role the lead consultant will face off directly with a senior sponsor(s) and will design and deliver analytical solutions for a project or projects which have significant technical and analytical complexity, and are critical to the realisation of strategic plans either within specific business functions, and / or across multiple business functions. In particular, we are looking for a consultant with proven recent successes designing, developing and implementing solutions using a wide range of technologies, and techniques encompassing statistical modelling, econometrics and data science.
TUI UK & Ireland is one of the leading markets within the TUI Group - the world's number one integrated tourism business.
What the Lead Consultant - Data Science & Analytics (SAS, Python) will be doing
As a lead consultant you will liaise with multiple stakeholders at all levels of the business, including senior and board level management, to identify business opportunities where an analytics approach can deliver significant change. You will define hypotheses, potential solution approaches and business benefits, and obtain stakeholder buy-in for change; you will then specify and agree actual analytics solutions and data inputs, and, working with both business and IT teams, ensure such solutions are delivered to time and budget, productionised as appropriate, and that benefits are realized.
You will work to the TUI Analytics Framework and lead small teams of analytics consultants and people seconded from the business, ensuring that potential solutions are prototyped and analysed in advance of development; using structured and methodical processes you will ensure that solutions will deliver expected value, that data sources are suitably robust, that options are analysed and selected based on insight derived from data, and that final delivered solutions are thoroughly tested.
Examples of recent and on-going work include:
•Real time analytics of anonymous browser behaviour and data to drive personalization and higher conversion on anonymous website visits and searches;
•Optimisation of in-flight catering and retailing stock to maximize choice and revenue, whilst minimising stock outages across the UK & I airline operation;
•You will work closely with IT and business teams throughout project lifecycles, prioritising, managing and reporting on effort and progress, to ensure benefit delivery is accelerated and maximized, and that project risks are minimized.
You will take a client centered "consulting" approach to delivery, ensuring the needs of end users are met whilst at the same time being able to influence their thinking to ensure acceptance and buy-in to new analytics ways of working.
You will play a critical part in helping TUI to develop an industry leading capability in data science and analytics, encompassing our methodologies, an analytics academy and associated skills training programme; through these initiatives, you will support the creation of a community of people skilled in the application of data and analytics based solutions who learn from and drive each other.
What we are looking for in a Lead Consultant - Data Science & Analytics (SAS, Python)
•A leader with demonstrable recent commercial experience and skills in driving business improvement through knowledge and application of most of the following analytics skills:
•Data profiling and visualisation, data science, statistical modelling, econometrics, machine learning, optimisation, simulation, forecasting and experimental design;
•Deep specialism in key business application areas such as customer analytics, customer value management, yield management, real time decisioning.
•Strong recent technical skills in a range of data management, data science and analytics technologies, including creation and use of cloud and big data solutions, combined with a proven ability to learn new techniques quickly; Experience to include:
•Working with large, unstructured and structured datasets;
•Deploying and using Amazon Web Services, the Hadoop ecosystem, and Spark / Impala / Hive;
•Use of statistical modeling and analytics tools such as R, SAS, Python, Matlab etc;
•Use of data visualisation tools such as Tableau, data management / query languages (SQL), data quality tools such as Pandora, and tools / techniques for managing and transporting large data files (JSON, Flume, Web Services);
•Ability to think strategically - see the bigger picture, analyse complex problems and quickly evaluate options to meet business expectations;
•Experience of prioritising and clarifying analytical modeling options and ability to quickly ascertain the cost/benefit of different approaches;
•Understand customer needs, both internal customers and external customers and balance this with commercial drivers.
•Knowledge of IT development lifecycles and demonstrable experience reviewing and contributing to technical specifications;
•Knowledge of the TUI UK & I business model (and Travel Sector);
•Excellent communicator, both verbal and written, in English. Comfortable communicating high level concepts to senior stakeholders, whilst also being able to delve in to the detail of complex changes when required;
•Self-motivated leader who takes initiative and works collaboratively with proven experience of motivating and developing a team;
•Ability to influence, challenge, engage, negotiate and inspire team members, peers and stakeholders at all levels both inside and outside the division;
•Ability to manage ambiguity and quickly adapt to changes in priority.
•Degree qualification (minimum 2:1) in a mathematics or statistics focused degree, and either associated post graduate or professional qualification.
Working within TUI group
Help make our customers smile and in return you will be rewarded with a competitive salary and pension scheme. Additional benefits include holiday, flight and foreign exchange discounts, a childcare voucher scheme and lots more.*
TUI UK and Ireland is the UK's largest tour operator with key brands including Thomson and First Choice. We employ a team of 13,300 employees and serve over 5.2 million customers each year.
TUI Group is the world's number one integrated tourism business operating in around 180 countries worldwide with over 1,800 travel agencies across Europe, six airlines operating more than 130 aircraft, more than 300 Group-owned hotels and resorts and twelve cruise ships. Our 63,000 colleagues, all with a passion for holidays, work hard to deliver our customer promise "Discover your smile"
Please visit our website for more information.
How to apply for the role of Lead Consultant - Data Science & Analytics (SAS, Python)
Please click on 'apply now', the application process consists of answering a few questions and uploading your CV.